Who we are

Effective Date: 21/06/2025
Our website address is: https://sudusilk.com

Comments

When visitors leave comments, we collect the data shown in the form, along with the visitor’s IP address and browser user agent to help detect spam.
An anonymized hash of your email may be sent to Gravatar. Gravatar’s privacy policy: https://automattic.com/privacy/

Media

If you upload images, avoid including location (EXIF GPS) data, as others can download and extract this from public images.

Cookies

We use cookies to enhance your shopping experience, remember your preferences, and improve site functionality.
This includes:

  • Comment cookies (name, email) lasting one year
  • Temporary cookies for login and screen display (up to 2 weeks)
  • Session cookies for shopping and checkout functionality
  • Cookies from third parties like analytics and embedded content

You can disable cookies via your browser settings.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Our site may feature embedded content (e.g. videos, articles). These behave the same as visiting the source site and may collect data or use cookies independently.

What We Collect

When you shop or create an account, we may collect:

  • IP address and browser info (analytics and fraud prevention)
  • Name, email, phone, shipping/billing address
  • Order details and purchase history
  • Cookies from third parties like analytics and embedded content

How We Use Your Data

  • To process orders and provide customer service
  • To personalize your shopping experience
  • To send order updates and promotional emails (if you opt in)
  • To improve website performance

Who We Share Data With

We only share data with:

  • Payment processors (e.g., Bank, PayPal)
  • Shipping partners
  • Analytics and marketing tools (e.g., Google Analytics)
  • Spam detection tools for comment moderation

    If you request a password reset, your IP will be included in the email.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Retention

  • Comments and metadata: retained indefinitely
  • Account info: stored in your user profile
  • You can view/edit/delete your data anytime (except usernames)
  • Admins can also view and manage this data

Your Rights

You can request

  • A copy of your personal data
  • Deletion of your data (unless we’re legally required to keep it)

Contact Us

To request data access or deletion, or if you have questions, contactL

[email protected]